Terms and Conditions

SWISSVET TERMS OF SERVICE AND END USER LICENSE AGREEMENT

Last Updated: October 2, 2026

These Terms of Service and End User License Agreement (“Terms”) form a legally binding agreement governing access to and use of SwissVet.com, SwissVetAI™, and the software, websites, artificial-intelligence systems, veterinary decision-support tools, applications, integrations, documentation, and related products and services provided by SwissVet collectively referred to as the “Services.”

By accessing or using the Services, creating an account, purchasing a subscription, or connecting an integration, you agree to these Terms.

If you use the Services on behalf of a veterinary practice, hospital, clinic, company, university, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use the Services.

1. Contracting Party

These Terms are between you or the organization you represent (“Customer,” “User,” “you,” or “your”) and:

Ellison Prince SARL trading as SwissVet and/or SwissVetAI™ Route Suisse 9A 1295 Mies Switzerland

Email: drkoffy@hotmail.com

referred to as “SwissVet,” “SwissVetAI,” “we,” “us,” or “our.”

2. Professional and Business Use

SwissVet is principally intended for veterinary professionals, veterinary practices, veterinary hospitals, organizations, and other professional users.

Where a person acquires SwissVet for veterinary or business activity, the Services are acquired principally for professional or business purposes, subject to mandatory legal rights that cannot lawfully be waived.

3. Services

Depending on the applicable subscription or product, SwissVet may provide:

veterinary clinical decision support;

internal-medicine support;

emergency-medicine support;

surgical support;

surgical visual intelligence;

small-animal or other veterinary-species support;

diagnostic considerations;

differential considerations;

therapeutic considerations;

medical and surgical examples;

procedural information;

AI-assisted analysis;

documentation tools;

practice-management functionality;

administrative tools;

team-management functionality;

business-support tools;

referral tools;

workflow tools;

third-party integrations;

QuickBooks integration;

future SwissVet functionality.

The precise features available depend on the product, subscription, version, jurisdiction, configuration, and technical availability.

4. Nature of Veterinary Information

SwissVet provides professional decision-support information.

SwissVet may present:

examples;

possible approaches;

alternatives;

differential diagnoses;

diagnostic considerations;

therapeutic considerations;

procedural options;

surgical information;

possible risks;

suggested questions;

suggested investigations;

educational material;

scientific or medical references;

AI-generated analyses.

Such information is intended to assist, not replace, appropriately qualified veterinary professionals.

An output does not constitute an autonomous diagnosis, prescription, treatment order, surgical decision, or final professional decision for a particular patient.

5. The Veterinarian Makes the Final Decision

The appropriately qualified and, where legally required, licensed veterinarian responsible for the patient retains responsibility for all final professional decisions.

The veterinarian must independently determine what is appropriate for the individual animal.

This responsibility includes decisions concerning:

history;

physical examination;

interpretation of clinical findings;

differential diagnosis;

diagnosis;

diagnostic testing;

laboratory interpretation;

imaging;

medication;

dosage;

drug interactions;

contraindications;

anesthesia;

analgesia;

treatment;

surgery;

surgical technique;

intraoperative decisions;

postoperative management;

hospitalization;

monitoring;

referral;

specialist consultation;

emergency treatment;

prognosis;

owner communication;

informed consent;

discharge;

follow-up.

SwissVet does not make these decisions on behalf of the veterinarian.

6. No Transfer of Professional Duty

Use of SwissVet does not transfer a veterinarian's duty of care to SwissVet.

SwissVet does not become:

the treating veterinarian;

veterinarian of record;

operating surgeon;

anesthetist;

referring veterinarian;

supervising veterinarian;

or another professional responsible for the patient's treatment

merely because SwissVet provides information relevant to the case.

Use of SwissVet does not independently establish a veterinarian-client-patient relationship with SwissVet or Ellison Prince SARL.

7. Independent Verification Required

Veterinary medicine involves uncertainty, biological variation, incomplete information, evolving evidence, professional judgment, and inherent risk.

Users must independently assess clinically material information before acting upon it.

Where appropriate, the veterinarian must consider or verify information against:

the individual patient's condition;

physical examination findings;

laboratory results;

imaging;

pathology;

current drug information;

product labeling;

contraindications;

authoritative references;

current medical evidence;

professional standards;

applicable law;

specialist advice;

the veterinarian's own training, experience, and judgment.

SwissVet must not be used as a substitute for professional evaluation that the circumstances reasonably require.

8. AI Limitations

Artificial-intelligence systems can make mistakes.

Outputs may:

misunderstand input;

omit relevant information;

contain inaccuracies;

be incomplete;

be outdated;

produce inappropriate suggestions;

fail to identify a contraindication;

fail to identify a risk;

appear plausible while being incorrect.

SwissVet does not warrant that every AI-generated output will be:

complete;

correct;

current;

suitable for a particular patient;

suitable for every jurisdiction;

consistent with every published guideline;

consistent with every professional opinion.

The veterinarian must exercise professional judgment before using an output clinically.

9. Quality of Input

SwissVet outputs depend in part on information provided to the system.

The user is responsible for providing sufficiently accurate and relevant information.

SwissVet cannot independently know information that has not been supplied or observed through supported functionality.

An output based on incomplete, incorrect, ambiguous, misleading, or outdated information may itself be incomplete or inappropriate.

10. Patient-Specific Factors

The user remains responsible for assessing all clinically relevant factors, including where applicable:

species;

breed;

age;

sex;

reproductive status;

weight;

medical history;

concurrent disease;

medication;

allergies;

previous reactions;

physiologic status;

laboratory findings;

imaging;

surgical findings;

changes in condition;

owner preferences or constraints;

available equipment and resources;

personnel and expertise.

11. Emergencies

SwissVet is not a substitute for immediate professional action in a medical or surgical emergency.

The veterinarian remains responsible for recognizing an emergency and determining whether immediate stabilization, treatment, referral, consultation, hospitalization, surgery, or other intervention is required.

A user must not delay medically necessary action merely to obtain or wait for a SwissVet output.

12. Professional Scope and Applicable Law

Veterinary laws, prescribing rules, drug approvals, controlled-substance requirements, professional standards, referral expectations, and permitted procedures vary by jurisdiction.

Users are responsible for:

practicing within their lawful professional scope;

complying with applicable veterinary law;

complying with professional requirements;

determining whether a medicine or procedure is legally permitted;

complying with local prescribing and dispensing requirements.

13. Owner Consent

The veterinary practice and responsible veterinarian remain responsible for obtaining appropriate owner or caregiver authorization or informed consent where required for:

diagnostic procedures;

anesthesia;

medical treatment;

surgery;

referral;

hospitalization;

other veterinary care.

14. Business, Financial, Management, HR and Marketing Information

SwissVet may provide examples, analyses, suggestions, or educational information relating to:

practice management;

operations;

pricing;

marketing;

client retention;

referrals;

human resources;

staffing;

management;

financial projections;

accounting workflows;

business strategy.

Such information is decision-support information and is not a substitute for advice from an accountant, fiduciary, lawyer, tax adviser, financial adviser, HR professional, employment-law professional, marketing professional, or other appropriately qualified adviser where such advice is reasonably required.

The Customer remains responsible for all final business, financial, employment, marketing, management, tax, and legal decisions.

15. User Eligibility and Authority

Users may access the Services only where legally permitted.

If acting for an organization, the user represents that they have appropriate authority to act for that organization.

SwissVet may request reasonable verification of identity, professional role, organization, or authority where necessary.

16. User Accounts

Users are responsible for:

providing accurate account information;

maintaining account security;

protecting credentials;

controlling authorized users;

assigning appropriate permissions;

removing users who are no longer authorized;

promptly notifying SwissVet of suspected unauthorized access.

Accounts must not be shared or used to circumvent applicable subscription or user limits.

17. Organizational Administrators

Where organizational functionality is available, authorized administrators may be able to:

add and remove users;

manage roles;

manage permissions;

configure Services;

configure integrations;

manage subscription information.

The Customer is responsible for determining who receives such authority.

18. Subscription Fees

Certain Services require payment.

Applicable:

prices;

currencies;

subscription periods;

user limits;

included functionality;

taxes;

promotional conditions

are those presented at purchase or agreed in an applicable order or written agreement.

19. Automatic Renewal

Where a SwissVet subscription is sold as a recurring subscription, it will renew according to the billing period disclosed at purchase unless cancelled before the applicable renewal date.

The Customer authorizes applicable recurring charges in accordance with the subscription selected.

Where applicable law requires additional renewal notices or cancellation rights, those requirements will apply.

20. Cancellation and Refunds

Customers may cancel recurring subscriptions in accordance with the cancellation mechanism or applicable order terms.

Unless otherwise stated in writing or required by applicable law:

cancellation prevents future renewals;

cancellation does not retroactively cancel a period already purchased;

fees already paid are non-refundable.

Nothing in this section removes mandatory refund or cancellation rights that cannot legally be waived.

21. QuickBooks Is a Separate Service

QuickBooks is provided by Intuit Inc. and is separate from SwissVet.

A SwissVet subscription does not include a QuickBooks subscription unless expressly stated otherwise in writing.

Users wishing to use QuickBooks are responsible for:

obtaining an appropriate QuickBooks account or subscription;

paying Intuit's applicable fees;

maintaining the account;

complying with Intuit's terms;

having authority to connect the applicable QuickBooks company.

22. Current QuickBooks Integration

The current SwissVet-QuickBooks integration requests:

com.intuit.quickbooks.accounting

The current SwissVet implementation uses that authorization only for the following functionality.

CompanyInfo — Read Only

SwissVet reads basic information concerning the connected QuickBooks company, including its company name.

Customer — Read and Create

SwissVet reads existing QuickBooks Customer information to determine whether a corresponding Customer already exists.

SwissVet may create a QuickBooks Customer using:

client name; and

client email address.

SwissVet does not currently update or delete QuickBooks Customers through the integration.

23. QuickBooks Accounting Information Not Modified

The current SwissVet integration does not create, update, or modify:

invoices;

payments;

items;

products or services;

bills;

expenses;

bank transactions;

journal entries;

accounting accounts;

payroll information;

vendor transactions;

tax transactions;

other accounting records.

SwissVet is not performing general bookkeeping or accounting through the current integration.

24. Duplicate Checking

SwissVet may query existing QuickBooks Customers in an attempt to determine whether a corresponding Customer already exists.

SwissVet does not guarantee that duplicate records will never occur.

Differences in spelling, email addresses, existing QuickBooks data, user input, availability, or other circumstances may prevent an existing record from being recognized.

Users remain responsible for reviewing their own QuickBooks records.

25. Information Sent to QuickBooks

When the authorized user instructs SwissVet to create a QuickBooks Customer, SwissVet may transmit:

client name; and

client email address.

By initiating or enabling that transfer, the Customer represents that it has authority and an appropriate legal basis to transmit the information.

26. QuickBooks Connection Data

SwissVet stores:

QuickBooks company ID;

OAuth access token;

OAuth refresh token;

token expiration information;

connection date.

OAuth access and refresh tokens are encrypted using AES-256 encryption.

SwissVet does not store the user's QuickBooks password.

SwissVet does not retain copies of QuickBooks Customers or other QuickBooks accounting records as part of the current integration.

27. Disconnecting QuickBooks

When a user disconnects QuickBooks, SwissVet:

requests revocation of the applicable OAuth tokens from Intuit;

deletes the stored OAuth access and refresh tokens; and

deletes the corresponding connection record.

Customers previously created in QuickBooks remain in the user's QuickBooks account.

Disconnecting QuickBooks does not cancel the QuickBooks subscription.

Disconnecting QuickBooks does not cancel the SwissVet subscription.

28. Third-Party Services

SwissVet may integrate or interact with third-party products and services.

Third-party providers have their own:

terms;

privacy practices;

security measures;

fees;

availability;

technical requirements.

SwissVet does not control the independent acts or omissions of third-party providers.

29. Changes to QuickBooks or Other Third-Party Services

Third-party providers may change their:

APIs;

authentication;

permissions;

functionality;

availability;

pricing;

technical requirements;

terms.

SwissVet therefore cannot guarantee perpetual or uninterrupted availability of any third-party integration.

SwissVet may modify, suspend, or discontinue an integration where reasonably necessary because of technical, legal, security, commercial, or third-party changes.

30. No Accounting or Tax Advice

SwissVet does not become the Customer's accountant, auditor, fiduciary, tax adviser, or financial adviser by offering accounting-related functionality or QuickBooks integration.

The Customer remains responsible for:

bookkeeping;

accounting records;

taxation;

financial reporting;

review of QuickBooks information;

obtaining professional accounting or tax advice when appropriate.

31. Customer Data Ownership

As between SwissVet and Customer, Customer retains its rights in information and content submitted by or on behalf of Customer (“Customer Data”).

Customer grants SwissVet a limited right to host, process, transmit, transform, reproduce, and otherwise use Customer Data to the extent reasonably necessary to:

provide the Services;

perform requested functionality;

secure and maintain the Services;

troubleshoot;

provide support;

comply with applicable law;

exercise rights under these Terms.

This does not transfer ownership of identifiable Customer Data to SwissVet.

32. De-identified and Aggregated Data

SwissVet may create or use information that has been genuinely de-identified or aggregated so that individuals are no longer reasonably identifiable.

Subject to applicable law, SwissVet may use such de-identified or aggregated information for:

analytics;

statistics;

research;

quality evaluation;

safety evaluation;

service improvement;

feature development;

model evaluation;

development and improvement of SwissVet technology;

business intelligence.

SwissVet will not intentionally attempt to re-identify data treated as de-identified under this section.

Identifiable Customer Data will not be deemed de-identified merely because obvious direct identifiers have been removed if an individual remains reasonably identifiable.

33. Responsibility for Customer Data

Customer represents that it has the necessary rights, authority, legal basis, permissions, and consents where required to submit Customer Data.

Customer is responsible for information submitted concerning:

veterinary clients;

animal owners;

employees;

contractors;

animal patients;

business contacts;

other third parties.

Customer must not knowingly use SwissVet to process data unlawfully.

34. Privacy

SwissVet's processing of personal data is described in the SwissVet Privacy Policy.

Where additional processor terms or a data-processing agreement are legally required, such terms may supplement these Terms.

35. Software Licence

Subject to applicable fees and continued compliance with these Terms, SwissVet grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the applicable Services during the authorized subscription period for Customer's internal professional or business purposes.

No ownership of SwissVet software is transferred.

36. SwissVet Intellectual Property

SwissVet and its licensors retain all applicable rights, title, and interest in and to:

software;

source code;

object code;

system architecture;

APIs;

interfaces;

databases;

workflows;

knowledge structures;

prompts;

system instructions;

AI configurations;

algorithms;

methodologies;

designs;

documentation;

educational materials;

trademarks;

trade names;

proprietary content;

improvements;

derivative technology.

No rights are granted except those expressly stated in these Terms.

37. Restrictions

To the extent permitted by applicable law, users may not:

copy or redistribute the Services except as expressly permitted;

resell or sublicense Services without authorization;

reverse engineer or attempt to derive source code or model weights;

gain unauthorized access to systems;

bypass authentication;

circumvent subscription or user limits;

interfere with the Services;

introduce malicious code;

use another person's account without authorization;

use the Services unlawfully;

use SwissVet proprietary technology to create an unauthorized competing product;

misrepresent unverified AI output as independently verified professional information.

38. Feedback

If a Customer voluntarily provides suggestions, ideas, comments, or feedback concerning SwissVet, SwissVet may use such feedback to improve its products without an obligation to compensate the Customer.

This does not transfer ownership of Customer's confidential information or identifiable Customer Data.

39. Confidentiality

Each party may receive confidential information from the other.

The receiving party will use reasonable care to protect confidential information and will use it only for purposes related to the business relationship, except where disclosure is:

authorized;

legally required;

already lawfully known;

independently developed;

lawfully received from another source;

publicly available without breach.

40. Clinical Risk

Veterinary practice inherently involves risk and uncertainty.

Patient outcomes may be affected by factors beyond the control of software, including:

biological variation;

disease progression;

incomplete history;

delayed presentation;

owner decisions;

resource limitations;

diagnostic uncertainty;

medication responses;

anesthetic complications;

surgical complications;

unexpected clinical events;

decisions of veterinary professionals.

SwissVet cannot guarantee a particular clinical outcome.

41. No Guarantee of Results

SwissVet makes no guarantee concerning:

diagnostic accuracy in every case;

successful treatment;

successful surgery;

absence of complications;

patient survival;

particular prognosis;

identification of every possible differential diagnosis;

identification of every possible risk;

business growth;

revenue;

marketing results;

referral volume;

employee performance;

financial results;

operational improvement.

Examples, projections, analyses, and suggestions are not guarantees of future results.

42. Service Availability

SwissVet will use reasonable efforts to maintain reliable Services.

Unless expressly provided in a separate written service-level agreement, SwissVet does not guarantee uninterrupted or error-free availability.

Services may be affected by:

maintenance;

upgrades;

infrastructure failures;

internet failure;

security incidents;

third-party failures;

force majeure;

circumstances reasonably beyond SwissVet's control.

Professional users must maintain appropriate procedures for circumstances in which the Service is unavailable.

43. Disclaimer of Warranties

To the maximum extent permitted by applicable law, except for warranties expressly agreed in writing, the Services are provided on an “as available” basis.

SwissVet does not warrant that every Service or output will be:

error-free;

complete;

uninterrupted;

exhaustive;

suitable for every patient;

suitable for every professional circumstance;

suitable for every jurisdiction.

Nothing in these Terms excludes mandatory rights or warranties that cannot lawfully be excluded.

44. Clinical Decisions and Liability

To the maximum extent permitted by applicable law, SwissVet is not responsible for loss, injury, or adverse patient outcome resulting from:

a user's independent clinical decision;

failure to examine or assess the patient appropriately;

incomplete or incorrect information supplied to SwissVet;

failure to verify clinically material information;

failure to recognize contraindications;

failure to comply with applicable professional standards;

failure to comply with law;

use outside the user's competence or professional scope;

failure to obtain appropriate referral or specialist assistance;

use of an output after circumstances have changed;

misuse of the Services;

reliance on the Services as a substitute for appropriate professional judgment.

Nothing in this section excludes liability that cannot lawfully be excluded.

45. Exclusion of Certain Damages

To the maximum extent permitted by applicable law, SwissVet will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.

To the maximum extent permitted by applicable law, this includes:

lost profits;

lost revenue;

loss of business opportunity;

business interruption;

loss of goodwill;

consequential financial loss.

46. Limitation of Liability

To the maximum extent permitted by applicable law, SwissVet's aggregate contractual liability arising from or relating to the Services will not exceed the amount actually paid by the affected

This site is not a part of the Facebook™ website or Facebook™ Inc. Additionally, Facebook™ does NOT endorse this site in any way. FACEBOOK™ is a trademark of FACEBOOK™, Inc.

Disclaimer: Please understand these results are not typical. We're not implying you'll duplicate them (or do anything for that matter). The average person who buys "how-to" information gets little to no results. We're using these references for example purposes only. Your results will vary and depend on many factors, including but not limited to your background, experience, follow-through, and work ethic. All business entails risk as well as massive, relentless, and consistent effort and action. If you're not willing to accept that, please DO NOT PURCHASE THIS PACKAGE.

ElisonPrince GF SARL

Working...