TERMS OF SERVICE
SwissVetAI
Operated by Ellison Prince Gf Sàrl
Route Suisse 9A
1295 Mies, Switzerland
Effective Date: 01/12/2025
Last Updated: 01/12/2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”) and Ellison Prince Gf Sàrl (“SwissVetAI,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree, you must not use SwissVetAI.
1. DEFINITIONS
“Services”
All software, AI tools, websites, systems, models, APIs, documentation, and platforms provided by SwissVetAI, including but not limited to:
SwissVetAI Internal Medicine AI
SwissVetAI Emergency Medicine AI
SwissVetAI Small Mammal AI
SwissVetAI Practice Management AI
SwissVetAI Pet Behavior AI
SwissVetAI Reception AI
SwissVetAI VetRenew AI
SwissVetAI Referral Expert
All future SwissVetAI tools
“User Data”
Inputs, uploads, prompts, audio, SOAP notes, case histories, lab results, imaging interpretations, diagnostic details, practice-management discussions, communications, follow-ups, metadata, and output interactions.
“Anonymized Data”
Data stripped of all personal, clinic, and pet-owner identifiers but retaining medical, clinical, demographic, species, breed, age, sex, case, and workflow information.
“Models”
All AI systems, algorithms, weights, embeddings, fine-tuning layers, outputs, and derivative works.
2. SCOPE OF SERVICES
SwissVetAI provides AI-assisted informational tools.
The Services are not medical advice, not diagnostics, not a medical device, and do not replace licensed veterinary professionals.
Use of the Services does not create a veterinarian-client-patient relationship.
3. USER ELIGIBILITY AND RESPONSIBILITY
3.1 Professional Responsibility
Users acknowledge and agree:
You are solely responsible for all medical decisions.
You must verify all outputs independently.
AI cannot be relied upon as the sole basis for diagnosis or treatment.
You remain accountable for patient outcomes.
You must comply with all veterinary regulations in your jurisdiction.
3.2 Business and Strategic Responsibility
If using SwissVetAI’s practice-management, HR, financial, marketing, or referral tools:
You are fully responsible for all business decisions.
You must consult qualified professionals (accountants, lawyers, financial advisors, HR specialists).
You must not rely solely on SwissVetAI for financial, strategic, legal, or regulatory decisions.
4. LICENSE TO USE THE SERVICES
SwissVetAI grants you a non-exclusive, revocable, non-transferable, limited license to access and use the Services.
You may not:
copy, reverse-engineer, or extract model weights
resell, sublicense, or redistribute the Services
attempt to access backend systems
interfere with the platform
use the Services for competing AI development
violate Swiss, EU, or international laws
Violation may result in immediate termination.
5. DATA COLLECTION, ANONYMIZATION, AND OWNERSHIP
5.1 User Data Submission
By submitting User Data, you confirm you have lawful rights to do so and that it does not include unauthorized personal identifiers.
5.2 Anonymization
SwissVetAI automatically removes identifying information related to:
veterinarians
clinics
pet owners
personal contact details
5.3 Ownership of Anonymized Data
All Anonymized Data becomes the exclusive property of Ellison Prince Gf Sàrl.
This includes:
medical case data
SOAP inputs
diagnostic conclusions
treatment notes
practice-management conversations
operational insights
outcome data
metadata
analytics
5.4 License to Use Data
Users grant SwissVetAI an irrevocable, perpetual, worldwide, royalty-free license to use User Data and Anonymized Data for:
AI training
model improvement
research and development
feature enhancement
analytics
statistical reporting
commercial use
derivative works
This license survives account termination and is non-revocable.
5.5 Model Ownership
All Models, including those trained on Anonymized Data, remain the exclusive intellectual property of SwissVetAI.
Users gain no ownership rights.
6. ACCEPTABLE USE
Users may not:
submit identifiable personal data
attempt to deanonymize data
misuse outputs clinically or commercially
use the Services to break laws
upload harmful content
manipulate system behavior maliciously
SwissVetAI may revoke access for misuse.
7. SERVICE MODIFICATION AND AVAILABILITY
SwissVetAI may update, modify, suspend, or discontinue any part of the Services without notice.
We are not liable for:
downtime
maintenance interruptions
performance degradation
third-party outages
feature changes
8. SUBSCRIPTIONS, PAYMENTS, AND TERMINATION
8.1 Payment Terms
Fees are billed according to your subscription plan.
Subscriptions renew automatically unless cancelled.
8.2 No Refunds
Payments are non-refundable except where required by Swiss law.
8.3 Termination
SwissVetAI may terminate access for:
non-payment
Terms violations
suspicious or harmful use
8.4 Survival
Sections related to:
data ownership
indemnification
liability limitations
governing law
intellectual property
will survive termination.
9. INTELLECTUAL PROPERTY RIGHTS
SwissVetAI retains full ownership of:
the Services
AI models
software
code
documentation
designs
derivative works
improvements
content
Users may not claim ownership or reuse components for competing products.
10. DISCLAIMERS
10.1 No Medical or Veterinary Advice
All outputs are informational only.
SwissVetAI does not diagnose, prescribe, or replace professional judgment.
10.2 No Business, Financial, Marketing, Legal, or Strategic Advice
SwissVetAI may provide suggestions on:
marketing
pricing
client retention
referral strategies
HR and staffing
financial projections
practice operations
However:
SwissVetAI does not provide professional advice of any kind, including but not limited to:
business advice
financial advice
investment advice
legal advice
tax advice
HR advice
accounting advice
regulatory advice
marketing advice
All such content is informational only, not guaranteed, and must be independently verified.
10.3 No Guarantee of Results
SwissVetAI makes no guarantees regarding:
medical outcomes
diagnostic accuracy
business growth
revenue increases
marketing performance
referral volume
staff efficiency
financial results
operational improvements
All projections and suggestions are hypothetical.
11. LIMITATION OF LIABILITY
To the fullest extent allowed under Swiss law, SwissVetAI and Ellison Prince Gf Sàrl shall not be liable for:
clinical errors
misdiagnosis
treatment decisions
business losses
financial losses
lost revenue or profits
operational disruptions
marketing outcomes
data loss
indirect, incidental, or consequential damages
Total liability shall not exceed the amount paid by the User in the previous 12 months.
12. INDEMNIFICATION
Users agree to indemnify and hold harmless SwissVetAI for any claims, actions, damages, losses, liabilities, regulatory actions, or legal fees arising from:
clinical decisions
business or financial decisions
misuse of AI outputs
violations of law or regulation
breach of these Terms
13. PRIVACY & DATA PROTECTION
SwissVetAI complies with:
Swiss Federal Data Protection Act (nFADP)
GDPR (if applicable)
International anonymization standards
Users agree not to provide unauthorized personal data.
14. GOVERNING LAW AND JURISDICTION
These Terms are governed by Swiss law.
Any dispute shall be resolved exclusively by the competent courts of the Canton of Vaud, Switzerland.
15. MODIFICATIONS TO TERMS
SwissVetAI may modify these Terms at any time.
Continued use constitutes acceptance of modifications.
Restriction on Use by Swiss-Based Veterinarians and Clinics
16. Restriction on Access and Use by Swiss-Based Veterinarians and Clinics
16.1 Geographical and Professional Restriction
The SwissVetAI Services are not available to veterinarians, veterinary clinics, veterinary staff, or any individuals or entities located in Switzerland and/or licensed to practice veterinary medicine in Switzerland.
This restriction applies to all paid subscriptions, memberships, features, and free trial programs.
16.2 Prohibition on Access Attempts
Any attempt by a Swiss-based veterinarian, clinic, employee, contractor, or agent to access the Services—whether directly, indirectly, through a third party, or by using false or foreign information—constitutes a material breach of these Terms.
16.3 Automatic Termination Without Refund
If SwissVetAI determines, at its sole discretion, that a prohibited Swiss-based User has accessed or attempted to access the Services, the User’s subscription will be immediately terminated, and all fees paid shall be non-refundable.
16.4 Free Trial Void for Swiss-Based Users
The free trial offer is expressly void and prohibited for veterinarians, clinics, or any individuals or entities based in Switzerland or licensed to practice veterinary medicine in Switzerland.
If such a User attempts to activate a free trial:
the free trial shall be automatically void,
the User will be billed immediately at the full standard plan price,
the charge will be non-refundable,
and the User will be permanently excluded from future access to SwissVetAI.
16.5 Right to Investigate and Enforce
SwissVetAI may use internal tools, account information, IP address analysis, billing address data, communications records, and any other lawful method to determine User eligibility and compliance.
SwissVetAI reserves the right to enforce this restriction aggressively and without prior notice.
16.6 No Liability for Enforcement Actions
SwissVetAI shall not be liable for any damages, losses, or claims arising from:
termination of restricted accounts,
voiding of free trials,
non-refundability of charges,
or exclusion of Swiss-based Users
as described in this section.
17. CONTACT
For legal or administrative inquiries:
Ellison Prince Gf Sàrl
Route Suisse 9A
1295 Mies, Switzerland
Email: urgencesvets@gmail.com